Guides, documentation and FAQs.
Resources
Learn how teams use KitoDesk to organize customer support.
Getting started
Repository README covers setup, environment variables, the dev database and the API surface.
FAQs
Can we connect WhatsApp?
Yes. Configure Meta app credentials on the WhatsApp channel page and point the webhook at your deployment.
Is our data isolated?
Yes. Every record is tenant-scoped and PostgreSQL row-level security enforces isolation at the database.
Does AI replace agents?
No. Assist drafts and summarizes; agents review and send. Automation stays under your control.